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Bridgeport Office Solutions (204) 953-0540
(204) 953-0540 43 Speers Rd. Winnipeg Manitoba R2J 1M2

Frequently Asked Questions

What areas/cities/towns do you provide sales and service?

Bridgeport Office Solutions provides sales and services to Winnipeg, Steinbach, Niverville, Morris, Winkler, Portage La Prairie Stonewall, Gimli, Selkirk, Lac du Bonnet, and surrounding areas.

Can I lease a copier instead of buying one?

Absolutely! Bridgeport Office Solutions offers competitive lease rates through our partners.

I am currently in a lease with another company. Can you help me?

Bridgeport Office Solutions will often buy out leases from other companies, enabling you to upgrade your copier. Most times we are even able to lower your monthly payments! Please contact us to schedule an appointment to see how we can help.

Do you rent equipment?

Yes. We have short term rental options available. Please contact us for more information.

How can I place a service call or toner order?

Please call 204-953-0540 x 0 to place service calls and/or toner orders. One of our friendly receptionists will be glad to assist. Alternatively, if you prefer, you can send us a message.

What is your response time?

Our average response time is 4 hours (within the city of Winnipeg). Unlike many other companies, this is not the response time of a phone call, but the time that a technician will arrive.

How is the response time determined?

There are many factors taken into account when dispatching a technician. Is the machine down? Is it a copy quality problem? Mechanical problem? When was the call received? etc. Our dispatchers take everything into account and dispatch technicians accordingly.

We are moving. Can you help move the machine, or can we do it ourselves?

While you can move the machine yourself, we do recommend against it. Any damage that occurs due to the move is your responsibility. However, Bridgeport Office Solutions can help you move your machine at a very reasonable rate. Please contact us for more information.

Can you help set it back up after we move?

Yes. Please contact us to schedule an appointment to set up your machine at your new location.

Do you sell just copiers?

Bridgeport Office Solutions can help you find a variety of equipment and supplies for your office. Copiers, postage machines, cutters, shredders and even toner for virtually any make and model of printer/copier/fax. Please contact us for more information on how we can help improve your office workflow.

We love dealing with Bridgeport for several reasons: You make an effort to match our printing needs within our budget to give the best possible value for our money; service calls are dealt with efficiently and service technicians always check the panel for remaining capacity on items which may require replacement in the near future; toner orders are filled promptly and the staff is always courteous when we need to call for service or supplies and has occasionally been able to resolve an issue over the telephone. If I have an issue with the copier on a day when I don't require immediate service, I will call ahead the day before to arrange a service call, and that has worked out well on many occasions. The online reporting for our meter readings is also very efficient. One thing that was really appreciated was the technician's ability to install the drivers for the copier onto our new computer remotely, saving both time and the cost of a service call.

Thank you for your courteous and helpful service.

Janice